Billing Terms and Conditions
These Billing Terms & Conditions outline how Modistia ("we," "our," "us") processes orders and payments. By placing an order with us, you agree to the following terms.
1. Payment Methods
We accept the following payment methods:
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Visa
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MasterCard
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American Express
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All transactions are securely processed, and we do not store your payment information.
2. Billing Information
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Accuracy: You agree to provide accurate, complete, and current billing and payment details for all transactions.
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Updates: If your billing information changes, please update your details promptly to avoid delays in processing your order.
3. Order Confirmation & Invoicing
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Order Confirmation: Upon placing an order, you will receive a confirmation email detailing the purchased items, shipping method, and billing information. This email serves as your receipt.
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Invoice: An invoice will be included with your shipment, itemizing all charges, including any applicable shipping costs and discounts applied.
4. Payment Processing
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Authorization: By submitting your payment details, you authorize us to charge the total order amount to your selected payment method. All transactions are subject to authorization and fraud prevention measures.
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Failed Transactions: If a payment fails or is declined, we will notify you via email. You must provide an alternative payment method to complete your order.
5. Disputes & Chargebacks
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Dispute Resolution: If you experience any issues with your order, please contact us first at support@modistia.com. We are committed to resolving any concerns promptly.
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Chargebacks: Unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unjustified, you may be responsible for reimbursing us for the chargeback amount and any associated fees.
For More Information
Business Name: Modistia
Phone: +30 698 745 0070
Email: support@modistia.com
Address: Syntagmatarchi Davaki 4, Melissia, 15127, Greece
Business Hours: Monday – Saturday | 9:30 AM – 7:00 PM
FAQ: Frequently Asked Questions
Contact Form
Customer Service Hours: Monday to Saturday: 9:30 AM to 7:00 PM
We aim to respond to all inquiries within 1-2 business days
Hassle-Free Shopping
We make returns and exchanges simple! If something isn't quite right, easily return or exchange it within our policy timeframe for a stress-free shopping experience.
A Special Treat for You!
We love to spoil our customers! Receive a complimentary gift with your purchase—just our way of saying thank you for shopping with us.
Support When You Need It
Have questions? Our dedicated customer service team is here to assist you — whenever it suits you best.
Fashion for Every Body
We believe style should be for everyone! Our range includes extended sizes, and we’re continuously expanding to ensure a perfect fit for all.