Privacy Policy
At Modistia, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://modistia.com and make a purchase.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you interact with our website:
Personal Information
When you make a purchase, create an account, or contact us, we may collect details such as:
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment information (processed securely)
Non-Personal Information
We may also collect non-identifiable information such as:
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Browser type
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IP address
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Pages visited
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Shopping behavior
This helps us improve our website experience and optimize our services.
2. How We Use Your Information
We use the collected information for the following purposes:
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Order Fulfillment – To process and ship your orders, confirm transactions, and provide customer support.
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Communication – To send you order updates, promotional offers, and other important account-related information.
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Service Improvement – To personalize and enhance your shopping experience by understanding user preferences and behavior.
3. Payment Information
We do not store your payment information. All payments are securely processed through trusted third-party payment processors (e.g., PayPal, Stripe). Please review their privacy policies for further details.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and provide personalized content. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.
You can manage or disable cookies through your browser settings, but doing so may affect certain website features.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us fulfill orders, process payments, or provide customer support. These third parties are strictly required to use your information only to perform these services on our behalf.
6. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes using SSL encryption to protect sensitive data during transmission.
While we implement strict security protocols, no method of data transmission over the internet is 100% secure. We encourage users to take their own precautions to protect their personal data.
7. Your Rights and Choices
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Access & Updates – You have the right to access and correct your personal information. You can update your account details or contact us for assistance.
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Marketing Communications – You can opt out of promotional emails by clicking the "unsubscribe" link at the bottom of our emails or contacting us directly.
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Data Deletion – You may request the deletion of your personal data, subject to certain legal or business exceptions.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated date. Please review this policy periodically to stay informed of how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Business Name: Modistia
Phone: +30 698 745 0070
Email: support@modistia.com
Address: Syntagmatarchi Davaki 4, Melissia, 15127, Greece
Business Hours: Monday – Saturday | 9:30 AM – 7:00 PM
FAQ: Frequently Asked Questions
Contact Form
Customer Service Hours: Monday to Saturday: 9:30 AM to 7:00 PM
We aim to respond to all inquiries within 1-2 business days
Thank you for trusting Modistia! We are committed to safeguarding your privacy while providing an exceptional shopping experience for you.
Hassle-Free Shopping
We make returns and exchanges simple! If something isn't quite right, easily return or exchange it within our policy timeframe for a stress-free shopping experience.
A Special Treat for You!
We love to spoil our customers! Receive a complimentary gift with your purchase—just our way of saying thank you for shopping with us.
Support When You Need It
Have questions? Our dedicated customer service team is here to assist you — whenever it suits you best.
Fashion for Every Body
We believe style should be for everyone! Our range includes extended sizes, and we’re continuously expanding to ensure a perfect fit for all.